Anyone who already had a ticket for Kid Abelha in Belo Horizonte needs to take action because of the latest event adjustment. The concert that had been scheduled for October 24, 2026 at Arena MRV will now take place at Arena Hall on two dates: October 23 and 24. Ticketmaster says customers holding earlier tickets must complete a redemption process to choose one of the available nights.
The key point is the deadline: the choice can be made until September 21, 2026 at 11:59 p.m., or earlier if the capacity for the chosen date is filled. Validation is based on the buyer's CPF, and after migration the ticket is valid only for the selected date. The rules below apply specifically to Belo Horizonte and were checked against the official Ticketmaster event page.
What changed for the Kid Abelha concert in Belo Horizonte
| Item | Current arrangement |
|---|---|
| Dates | October 23, 2026, Friday, and October 24, 2026, Saturday |
| Venue | Arena Hall, Av. Nossa Sra. do Carmo, 230, Belo Horizonte |
| People who already had tickets | Must complete the redemption process and choose one of the two dates |
| Deadline to choose | September 21, 2026 at 11:59 p.m., also limited by availability for each show |
| Validation | Buyer's CPF |
| After migration | The ticket is valid exclusively for the selected date at Arena Hall |
Who needs to choose between October 23 and 24
The redemption instruction applies to customers who already held a ticket before the event was adjusted to two nights at Arena Hall. Do not assume the old ticket can be used interchangeably on either date: Ticketmaster requires this group to select one performance.
The choice is not guaranteed until the last minute simply because a calendar deadline exists. The rule itself says the process is subject to available capacity on each night. Anyone who specifically prefers Friday, October 23, or Saturday, October 24 therefore has a practical reason to select early rather than wait until the end of the period.
How to redeem the ticket and choose the new date
The public event page confirms the redemption conditions but does not publish one universal click-by-click route for every order. The safest approach is to use Ticketmaster's official flow for the eligible purchase and review the details before completing it.
- Have the buyer's CPF available, because it is used to validate the redemption.
- Access the official channel linked to the event and your order; the public reference is the Ticketmaster page for Kid Abelha in Belo Horizonte.
- Choose October 23 or October 24 among the dates that still have capacity.
- Check the sector to which your ticket will be reassigned before completing the process.
- After migration, verify in your order or digital ticket which date is linked to admission.
If the redemption flow does not appear, returns an error or does not recognize the CPF, avoid making a second purchase merely to “secure” a spot before you understand the status of the original order. The appropriate route is to open a request with Ticketmaster Fan Support.
How sectors are reassigned at Arena Hall
The venue change does not preserve every sector name from the previous configuration. Ticketmaster lists the following mapping:
| Previously purchased sector | Sector after redemption |
|---|---|
| VIP Package (Premium Floor) | VIP Package (Premium Floor) |
| Premium Floor | Premium Floor |
| Floor | Floor |
| Lower East Seats | Grandstand |
| Lower West Seats | Grandstand |
| Lower South Seats | Grandstand |
| Upper Seats | Grandstand |
In practice, people who held lower or upper seating tickets need to pay particular attention: those tickets are directed to the Grandstand. Floor and Premium Floor retain equivalent categories, while the Premium Floor VIP Package remains a Premium Floor VIP Package.
Does the old ticket remain valid without selecting a date?
It is not safe to treat the old ticket as an open pass for either October 23 or 24. The Belo Horizonte-specific notice says previous customers must complete the redemption and that after migration the ticket will be valid only for the selected date.
Ticketmaster also says tickets are not automatically cancelled simply because the customer did not complete migration within the period. However, anyone who misses the deadline — or waits until the desired date reaches capacity — loses the ability to choose one of the new dates through this process. The practical approach is therefore to resolve the migration while the official window is open.
How to request a refund by September 21
Online purchases
For orders placed on the website, Ticketmaster allows the entire order, including fees, to be cancelled until September 21, 2026 at 11:59 p.m.. The published flow is:
- Sign in to the Ticketmaster account.
- Open Meus Pedidos (“My Orders”).
- Select the Kid Abelha order for Belo Horizonte.
- Click Solicitar Reembolso (“Request Refund”) at the bottom of the page.
If you have more than one separate order, the procedure must be repeated for each one. The rule is for full cancellation of the order, so do not rely on receiving a refund for only one ticket inside a purchase containing multiple tickets.
Box-office purchases
For in-person purchases, the buyer must request cancellation at the same location where the purchase was made, also by September 21, 2026 at 11:59 p.m. An official photo ID is required. Physical tickets tied to the order must be returned; if the ticket is digital, it must be shown in the Quentro app for validation and cancellation. Ticketmaster says the customer receives a form as proof of the request and that cancellation covers the entire order, with no partial refund.
How long the refund may take
- Credit card: the refund may appear within up to two billing cycles after cancellation is confirmed, depending on the statement closing date and card issuer.
- Debit card or Pix: Ticketmaster states a period of up to 10 business days after cancellation is confirmed.
What if I miss the September 21 deadline?
Ticketmaster's public wording requires care. One passage says customers who do not migrate within the period may request a refund later, “subject to the applicable rules and deadlines.” The operational cancellation section, however, sets September 21, 2026 at 11:59 p.m. and states that no cancellation request will be accepted after that date.
Because those two passages should not be interpreted as a guarantee of a late refund, the practical guidance is to treat September 21 as the safe deadline for choosing between migration and cancellation. If the deadline has already passed or your case is exceptional, use Fan Support and keep case numbers, receipts and screenshots of the order.
Quick checklist for existing ticket holders
- Decide whether you prefer October 23 or October 24.
- Complete redemption before September 21 and do not depend on the final day, because each night has limited capacity.
- Check your sector reassignment, especially if the original ticket was for a seated section.
- After migration, confirm the date actually linked to your ticket.
- If you cannot attend Arena Hall on either date, request a full refund within the deadline through the channel that matches how you bought the tickets.
