Ben Howard's São Paulo concert is scheduled for Saturday, September 26, 2026, at Audio. The official Live Nation event page lists doors at 7:00 p.m. and show time at 9:00 p.m.. If you already have a ticket or are still planning the night, the main practical point is not to leave digital-ticket access, documents, and transportation to the last minute.
The information below is based on the official Live Nation event page, Ticketmaster Brazil's digital-ticket help center, and Audio's venue guidance. Because times, age restrictions, and operating procedures can be updated by the promoter, check the official event page again on the day of the concert.
Quick guide to Ben Howard's São Paulo concert
- Date: Saturday, September 26, 2026.
- Venue: Audio.
- Address: Av. Francisco Matarazzo, 694, São Paulo, Brazil.
- Doors: 7:00 p.m.
- Announced show time: 9:00 p.m.
- Age rating: age 16 and over may attend unaccompanied; ages 5 to 15 must be accompanied by a parent or legal guardian, according to the event page. The rule is listed as subject to change by court decision.
- Online ticket: digital, accessed through the Quentro app.
Quentro: what to check before leaving
Tickets bought online for this event are digital only. Live Nation states that they become available within up to 24 hours after payment approval. On the day of the concert, the ticket must be accessible in the Quentro app.
Ticketmaster explains that the ticket QR code is dynamic and refreshes several times per minute. Therefore, screenshots and printed copies are not accepted. The safest approach is to open Quentro in advance, confirm that the correct ticket is in your account, and keep your phone charged.
An internet connection is required for the first access to the ticket in Quentro. Once the ticket has been loaded into the app, Ticketmaster says it can be viewed again without an active connection. Even so, avoid switching accounts or devices near entry time, since only one active login is allowed at a time.
How to find your ticket
- Log in to Ticketmaster and open My Orders.
- Select the Ben Howard order.
- Associate the ticket with the email address used for Quentro.
- Open Quentro with the same email address and confirm that the ticket appears.
- At the venue, present the QR code directly in Quentro.
Ticketmaster provides the full process in its official digital-ticket access guide.
What about ticket transfers?
The event page says the transfer function was expected to be enabled 30 days before the concert, while noting that the process is subject to change. If you need to send a ticket to someone else, check in Quentro whether the transfer option is available and verify the recipient's email before completing it. Ticketmaster also warns users never to share the one-time access code sent by email.
Age rules: which rule applies on September 26
For this concert, the key reference is the event-specific Live Nation rule: people aged 16 may enter unaccompanied; ages 5 to 15 may enter only with a parent or legal guardian. The page also notes that the classification may change by court decision.
This matters because venues may publish general minor-entry policies that do not replace the rule for a specific event. If a minor is attending, bring photo identification and, where applicable, documentation that can demonstrate legal-guardian status. The official event page does not state a specific rule for children under five, so do not assume admission without confirming with the promoter first.
Half-price tickets: buying the right ticket is not enough
Live Nation states that proof of eligibility for a half-price ticket must be shown both at purchase and at event entry. If you hold a discounted ticket, include the supporting document in the same checklist as your ticket and photo ID. Do not rely on an outdated photo or documentation whose validity is uncertain.
What Audio says you cannot bring
Audio publishes its own prohibited-items list. Examples include professional or semi-professional cameras, video cameras, audio recorders, tripods, selfie sticks, plastic bottles, alcoholic drinks, fireworks, objects that may cause injury, weapons, glass containers, aluminum cans, open water bottles, umbrellas, flags, banners, and motorcycle helmets.
The venue also states that medicines may enter concerts only with a valid medical prescription. Because security rules can be adjusted for an individual production, check Audio's website again before leaving, especially if you need to bring medication or any item outside the basics.
When to arrive at Audio
With doors at 7:00 p.m. and the concert announced for 9:00 p.m., there is a two-hour window between venue opening and scheduled show time. That does not mean everyone needs to arrive at 7:00 p.m., but anyone who may need to resolve a half-price ticket issue, minor-entry documentation, a Quentro problem, or simply wants more time should build in extra margin.
Audio is located at Av. Francisco Matarazzo, 694, São Paulo. Plan both your trip to the venue and, especially, your return before the show. Do not assume that parking, ride-hailing availability, or public transportation will be effortless at the exact moment the crowd leaves; check the options that fit your starting point and expected return time.
Final checklist before the concert
- Correct ticket already visible in Quentro.
- Charged phone and, if possible, a backup battery.
- Photo ID.
- Valid proof for a half-price ticket, if applicable.
- Required documents for minors and legal guardians.
- No items prohibited by Audio in your bag.
- Route to the venue and return plan defined.
- One more check of the official event page on September 26 for times, age rules, and last-minute notices.
What can still change before September 26
The information currently published lists doors at 7:00 p.m., show time at 9:00 p.m., and the age rules described above. However, official communication already notes that procedures such as ticket transfers and age restrictions may change. Treat this guide as a preparation checklist and use the official event page as the final reference for updates close to the concert.
