Anyone attending the 2026 NFL Rio Game with a child or teenager needs to resolve two separate issues before arriving at Maracanã: the age-based accompaniment/authorization rule and the digital-ticket biometric setup in Quentro. The official Ticketmaster guidance published for Ravens vs. Cowboys on September 27, 2026, at 5:25 p.m. local time does not treat every age group the same way — and it leaves an explicit gap for 11-year-olds.
Quick answer: what changes by age
| Age | Who must accompany | Authorization | Facial biometrics | What to confirm |
|---|---|---|---|---|
| 0–10 | Parents or legal guardians | The event page does not require a separate authorization when the parent or legal guardian is the accompanying adult | The minor should not provide biometric data; for a ticket used by someone under 16, the linked facial image must be that of a parent or legal representative | Accepted documents to prove age and legal responsibility, plus the exact entry procedure |
| 11 | Not specified in the current wording | Not specified in the current wording | Still covered by the exemption for people under 16; the facial image linked to the ticket must be that of a parent or legal representative | Confirm with Ticketmaster before game day which accompaniment and authorization rule applies at age 11 |
| 12–15 | An adult | Yes. Authorization from parents or legal guardians, notarized/authenticated by a notary office | The minor should not provide biometric data; the facial image linked to the ticket must be that of a parent or legal representative | If the accompanying adult is not the legal representative whose face is linked, confirm how validation will work at entry |
| 16+ | The published age policy does not impose an accompanying adult | The published age policy does not state a parental-authorization requirement | Ticketmaster's published exemption applies only to people under 16; therefore, once the attendee is 16, the published operational guidance does not grant a biometric exemption | Complete registration in advance and review any event updates |
This matrix follows the public information literally. It does not fill the 11-year-old gap by assumption. On the official page, Ticketmaster says children under 11 must be with parents or legal guardians and that people aged 12 to 15 must be with an adult and carry parental/legal-guardian authorization authenticated by a notary office. Age 11 falls between those ranges without an express rule. The page also warns that age limits may be changed by the competent authorities up to the event date. Check the official 2026 NFL Rio Game ticket and information page close to September 27.
Ages 0 to 10: a parent or legal guardian must accompany the child
For children up to age 10, the published rule is direct: they must enter with parents or legal guardians. In the same section, Ticketmaster does not state that a separate authorization form is required when the legal guardian is present.
Biometrics are different. Ticketmaster says people under 16 are exempt from providing their own biometric data and should not submit facial biometric information. If a ticket is used by a person under 16, the facial image linked to the ticket must be that of a parent or legal representative. In practical terms, ticket preparation must account for the responsible adult rather than the child's face.
Age 11: the accompaniment rule is left open
This is the point that requires the most attention. “Under 11” literally covers people who have not yet turned 11. The next stated range begins at 12. The page therefore leaves age 11 without saying whether the child must be with a parent/legal guardian, whether another adult may accompany them with authorization, or which specific document would be required.
The biometric part is clear: an 11-year-old is still under 16, so the minor should not register their own face. The facial image linked to the ticket must be that of a parent or legal representative. For accompaniment and authorization, the safe approach is to obtain confirmation from Ticketmaster through official channels before the event rather than assuming either neighboring age rule applies.
Ages 12 to 15: adult companion plus notarized authorization
For ages 12 through 15, Ticketmaster's published classification requires two things: an accompanying adult and authorization from parents or legal guardians authenticated by a notary office. The wording does not restrict the companion to the child's mother or father; it says “adults.” That makes it possible to distinguish the person accompanying the minor from the person granting permission.
However, the ticket adds a second layer. For a person under 16, Ticketmaster says the facial biometric should not be the teenager's but that of a parent or legal representative. The same guidance does not explain whether that legal representative whose face is linked must be physically present when a 12-to-15-year-old enters with a different adult. If that is your situation — for example, an aunt, grandparent, teacher or family friend taking the teenager — confirm in advance how facial access control will be handled.
Who needs to register a face in Quentro
Ticketmaster says stadium entry will require biometric registration through Quentro and links that requirement to Brazil's General Sports Law. The law provides for biometric identification in arenas with capacity above 20,000 people. In the event's operational rule, Ticketmaster creates an exception for people under 16: they should not provide their own biometric data. For those tickets, the facial image supplied must be that of a parent or legal representative.
For someone who has already turned 16, the event page does not include them in the exemption for people “under 16.” For access planning, it is therefore prudent to treat biometric registration as required from age 16 unless Ticketmaster publishes a different instruction. The Ticketmaster Help Center explains the facial-registration flow in Quentro: open the ticket, name it with the user's details, capture the face and confirm the link.
The legal reference is Law No. 14,597/2023, Brazil's General Sports Law. For fans, however, the event-specific Ticketmaster page is the operational guidance to follow because it states the minor exemption and the access setup selected for the NFL Rio Game.
Quentro: digital ticket, activation and transfer
Game tickets are digital only. Ticketmaster instructs buyers to activate them in the Quentro app, where the ticket becomes available after linking. The event information also says tickets would be made available around one month before the game and that transfers are handled through Quentro once enabled.
In its general digital-ticket instructions, Ticketmaster warns that the QR code is dynamic and that screenshots or printouts do not work for entry. Before leaving home, make sure the app is up to date, the correct ticket is visible in the account and every step requested on the ticket has been completed. See the official instructions for accessing digital tickets in Quentro.
Authorization and biometrics are not the same requirement
It is easy to mix the two. The notarized authorization is a document tied to permission from parents or legal guardians for a 12-to-15-year-old to enter with another adult. Biometrics are an access-control mechanism linked to the ticket. Meeting one requirement does not remove the other.
For people under 16, Ticketmaster's instruction is specifically not to register the child's or teenager's face. The ticket used by that minor should carry the facial image of a parent or legal representative. This makes it especially important to confirm the procedure when the legal representative who authorized the outing will not be the same adult accompanying the minor.
What to take and what to review before going to Maracanã
- Check in Quentro that each ticket is visible and that all requested setup steps are complete.
- For ages 12 to 15, carry the authorization from parents or legal guardians authenticated by a notary office, as required by the published rule.
- Do not register the face of a person under 16; follow Ticketmaster's instruction to link the facial image of a parent or legal representative to the minor's ticket.
- If the attendee is 11, obtain an official answer about accompaniment and authorization because that age is not described in the current classification.
- If a 12-to-15-year-old will be accompanied by someone other than the legal representative whose biometrics are linked to the ticket, confirm beforehand how facial validation will work.
- If the ticket is a discounted half-price ticket, also bring the eligibility proof: Ticketmaster says documentation is checked at entry.
- Review the event page during game week. Gate-opening time was still listed as “to be announced,” and age limits may be changed by competent authorities.
What may still change before September 27
The Baltimore Ravens vs. Dallas Cowboys game is scheduled for Sunday, September 27, 2026, at 5:25 p.m. local time at Maracanã. The NFL also lists the matchup among its 2026 international games. Entry rules deserve a final check because Ticketmaster itself says age limits may change up to the event date.
Three issues are worth checking one last time: the specific rule for age 11, how biometrics will work when a minor is accompanied by an adult who is not the legal representative linked to the ticket, and the gate-opening time. If any of those situations applies to your family, confirm before traveling to the stadium. That is safer than trying to resolve a documentation mismatch at the turnstile.
