If you want a standard card to pay the full public transportation fare in Aracaju and the metropolitan area, without using a student benefit or an employer-provided transit voucher, the product to look for is Mais Aracaju Prepaid. In 2026, the practical choice is between starting with an anonymous card or requesting a registered card. There is also a third important possibility: buy the anonymous card first and then link it to your personal data through the virtual assistant Val.
The difference may seem small, but it mainly changes how the card is issued and what happens if it is lost. The anonymous card is created without identifying the user. The registered card is requested with personal registration data. Since May 2026, Mais Aracaju has again highlighted that the anonymous card can also be personalized free of charge, linking the card to a registration record to make blocking it and recovering credits easier.
Anonymous or registered: which makes more sense for the first card
The anonymous card is the most direct route for anyone who wants to obtain a prepaid card through in-person service. The official Mais Aracaju page says it does not have the user's identification printed on it and can be purchased from commercial agents. The current FAQ expands the list of locations: integration terminals, agents at different points around the city, establishments connected to the Rede PIU network, and AracajuCard service at the Ceac on Rua do Turista.
The registered card, on the other hand, is created from a personal registration. The product page directs requests to the VT Web Client and states that production takes two business days after payment for the first purchase. Val's FAQ also presents a specific option for those who want to request the Mais Aracaju Registered Prepaid card, making virtual service another starting point for confirming the current procedure.
In practice, anonymous and registered cards do not need to be treated as irreversible choices. Someone who gets an anonymous card can personalize it later by linking that card number to a CPF and other personal data. This personalization does not necessarily mean that the physical card will have the person's name printed on its surface; the main benefit is the registration link in the system.
Where to get the Mais Aracaju anonymous Prepaid card
The official Mais Aracaju FAQ says the prepaid card can be obtained at integration terminals from commercial agents, at points of sale connected to Rede PIU, at the AracajuCard office inside the Ceac on Rua do Turista, and also from agents working at various bus stops in the capital. To avoid relying on an outdated address list, the safest route is to check the points-of-sale map available on the Mais Aracaju website before leaving home.
The official Prepaid page states that a minimum top-up of R$ 4.50 is required when purchasing the anonymous card. This amount matches the public fare of R$ 4.50 maintained in 2026 by the City of Aracaju. Because sales rules can change, it is worth confirming at the chosen location whether the same condition is still shown in service on that day.
There is a discrepancy in opening hours between official pages that deserves attention. The Mais Aracaju FAQ says AracajuCard service at the Ceac on Rua do Turista operates from 7 a.m. to 4 p.m. on business days. The current Ceac Turista unit page, however, states opening hours of 7 a.m. to 1 p.m. and says services from partner agencies are provided by appointment. If your visit to the Ceac depends on a tight schedule, confirm the opening hours through the official channel on the same day.
How to request the registered card
For anyone who prefers to start with personal registration already in place, the Mais Aracaju Prepaid page directs the registered-card request to the VT Web Client. The official material also states that production takes two business days after payment for the first purchase. Val's FAQ offers the menu option “Quero meu cartão Mais Aracaju Pré-pago Nominal” ("I want my Mais Aracaju Registered Prepaid card"), so the virtual assistant can be used to confirm the current route before completing the request.
The official materials themselves, however, are not fully aligned on the minimum top-up for the first registered card. The general Prepaid page refers to ten current fares, while the “Instruções 1ª e 2ª via Pré-Pago” page states a minimum top-up of two credits by bank slip for the first personalized card. For that reason, it is not prudent to treat either number as a definitive rule without checking the current VT Web Client screen or Val service. The amount actually displayed in the official flow at the time of the request should prevail.
How to personalize an anonymous card through Val
The update published by Mais Aracaju on May 22, 2026 explains that a passenger who already has an anonymous Prepaid card can link it free of charge to a registration record through Val. In the virtual assistant's menu, the option indicated for this service is the anonymous-card personalization option.
The published procedure asks for CPF, Mais Aracaju card number, full name, date of birth, mother's full name, RG, address, and email. Val then requests a photo of the user holding the RG and routes the service to a staff member to complete the registration.
There is one important detail to avoid a contact error. The May 22, 2026 notice shows a phone number ending in 2540 in the step-by-step instructions, but the permanent sections of the website, the FAQ, and the current service button identify Val with a number ending in 2550. Given this discrepancy, the safest option is to open the conversation through the WhatsApp button on the official Mais Aracaju website instead of manually typing a number found on an isolated page.
Why it is worth personalizing the anonymous card after buying it
Without personalization, the anonymous card remains fully usable, but losing it requires more care. The FAQ says that, for an anonymous Prepaid card, blocking depends on the card number so it can be located in the system. Keeping a photo of the card or writing down its number in a safe place already reduces this risk.
With the anonymous card linked to a registration record, Mais Aracaju says blocking can be requested through Val using the CPF and that credits linked to the lost card can be recovered on the replacement card. It is this operational benefit, more than any visual change to the card, that makes personalization relevant.
The simplest route in each situation
If you need the standard card and want to resolve it in person, look for the anonymous card through agents, terminals, points of sale shown on the official map, or AracajuCard service. After receiving the card, keep its number and, if you want to make blocking and credit recovery easier, personalize it through Val.
If you prefer a card requested with your data from the start and can wait for production, follow the registered-card flow through the VT Web Client or confirm the registered option in Val's menu. Because official pages provide different information about the minimum top-up for this request, check the amount shown in the system before paying.
And if your question is simply “which standard card should I get?”, do not confuse Prepaid with Mais Aracaju Escolar or Vale-Transporte. Prepaid is the option intended for regular users who pay the full fare and do not depend on a school or employer relationship. To avoid a wasted trip, check the points-of-sale map and the official service hours on the day you plan to get the first card.
