Understanding the Consumer Code (CDC)

Fundamental concepts, basic rights, glossary and limits of consumer protection rules.

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Notebook exibindo fila virtual de ingressos ao lado de celular com ingresso digital e cartões de revenda sobre uma mesa.

Understanding the Consumer Code (CDC)03/09/20267 min read

Online tickets in Brazil: what changes for purchasing, virtual queues and resale under Decree 13,108/2026

Decree 13,108/2026 sets rules for prices, virtual queues, pre-purchase, ticket transfers and resale; see what is already effective and what starts after 20 days.

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Mulher ergue uma garrafa reutilizável diante de um palco de festival, ao lado de ponto de água gratuita com placa de hidratação.

Understanding the Consumer Code (CDC)03/09/20266 min read

Events with more than 1,000 people: when free water and personal bottles are mandatory

Brazilian Decree 13,109/2026 allows personal drinking water at public-access events and requires free water when expected attendance exceeds 1,000.

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Fluxograma dos direitos na troca de presente do Dia dos Pais, separando compra em loja física, arrependimento online e produto com vício.

Understanding the Consumer Code (CDC)04/08/202610 min read

Father's Day gift: when the store is obliged to exchange and when it is not

Understand when exchanging a gift is mandatory, how online repentance works and what deadlines apply if the product is defective.

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